- Q. What is web site development?
- Q. How will I receive my design project once it is finished?
- Q. What can a website do for me?
- Q. What is Design Process?
- Q. How long will the designing process takes place?
- Q. Why should I use your website design services and not another company, and have you got a proven track record?
- Q. Are there any hidden charges for your website design or optimization services?
- Q. Can I update my web site?
- Q. How long will it take to create my site?
- Q. Will my web pages work with any browser?
- Q. Can you design a logo for me, copy my corporate logo or create a banner ad?
- Q. What is the difference between web design and web maintenance?
- Q. How many pages is the average site?
- Q. What domain name should I choose?
- Q. Can you register my domain name for me?
- Q. What is the difference between a "static" and a "dynamic" site?
- Q. What is the client's involvement in the design process?
- Q. What do I have to do to get my own website?
- Q. How frequently do I need to update my website?
- Q. How does your logo design process work?
- Q. Why does it matter how it looks as long as it works?
- Q. I don't think a website will do anything for me, am I right?
- Q. I have heard that my website can be a place to help my employees do their jobs, is this true?
- Q. Do I need to use a website design company that is local to me?
- Q. Can I see the design while my website is under development?
- Q. Can I make changes to the website design or text content once it has been started?
- Q. What screen resolution will you design my website for?
- Q. I would like to use your website design service, what do I do now?
- Q. What kind of graphic design services do you provide?
- Q. Will I need any special software to run my website?
- Q. How do I check on the progress of my job during the design process?
- Q. What is Search Engine Optimization?
What is web site development?
Web
Development incorporates all of the elements that combine together to
create, host, publish, market and maintain a web site. These elements
all work together and depend upon one another.Each element has a
significant purpose and has an effect on the project as a whole. For
example; you cannot publish a web site that has not been created or
designed, your web site cannot be broadcast on the world wide web
without a server, proper marketing and optimization techniques cannot
be accomplished without a registered domain name, and so on. Web site development
is the process of putting together an HTML program that is published on
the world wide web or in house intranet. This would include all of the
web sites you have seen on the web and many more you have not. Each web
site you visit is in fact a program designed to work with internet and
web protocols.
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How will I receive my design project once it is finished?
A
finished project is yours upon receipt of final payment. At your
request, we will supply the electronic files to you on CD, floppy, or
through e-mail. We also keep a copy of your project for next 6 months after completion of project on file for later
updates or should you lose your copy.
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What can a website do for me?
The
answer to this question is neither short nor easy. With a little
research and thought you can find hundreds of reasons, but there are a
few general statements that may help you realize your needs. First a
website can reach millions of people that might not otherwise be
available. Second, customers can view products, services, or whatever
you want to share from the comfort of their own home. No matter what
type of business you are in, their are ways to grow and make money on
the web for you.
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What is Design Process?
We
require a 50% Advance on all projects. We provide you with a web site
questionnaire and business analysis. This will help you refine your
ideas, goals and needs and helps us to understand your vision for your
web site. To get your design right the first time, we need a clear
vision to begin. We will then send you a Project Proposal stating the
working agreement and clarifying what we will do. You will also get the
estimated time frame and cost for your project. After that is
accomplished, we move into the design phase. We will provide you with a
full mockup graphic presentation of what our concept of your design
ideas have created. We will then work together on any changes that may
need to be made. As those pages are approved, we move into the next
phase - Content and HTML. We ask that you provide us with all content
so that your website can be complete. E-commerce processes are slightly different. We will also do order testing and provide training and support as needed.
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How long will the designing process takes place?
Once
the content is provided to us and the design selections have been made,
we can usually have your website up and running within a few days.
Actual time is based on the size, scope and nature of your web site. It
can fluctuate, especially if there are lots of changes during the
design phase. We will work with you to ensure that all of the elements
and aspects are handled in the proper order to produce an affordable
web site in a realistic time frame.
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Why should I use your website design services and not another company, and have you got a proven track record?
We
provide a one to one personal service and are friendly and
accommodating. We are always available by phone or email to answer your
questions. Our website design prices are very competitive. We are experts in search engine optimization, most website design companies are not.
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Are there any hidden charges for your website design or optimization services?
No!
Once we have all the information about your requirements you will be
given a price and that price will stand firm for both the website
design and the optimization, if required. The only time a given price
would change is if you want another page or any other material added
before completion of the website.
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Can I update my web site?
Yes,
we provide updating and maintenance as well as marketing services. Our
rates go by the hour or we can give you a price per instance. We also
provide the necessary training for you and your staff that include
simple, effective strategies.
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How long will it take to create my site?
That
will depend on several things: 1) The number of pages to the site; 2)
The amount (if any) custom graphics needed; 3) The number or complexity
of forms needed. The average site, however, can often be built in as
little as two weeks.
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Will my web pages work with any browser?
They
should. We test all pages in Internet Explorer, Netscape and Opera (the
primary browsers), and do our best to insure each browser displays the
pages correctly. We create our pages in HTML 4 which is universal code
for all browsers. In spite of that, the browsers still tend display the
same page differently. Since, at times, it is not possible to eliminate
this problem, we make sure IE displays correctly since it is the most
widely used browser.
Important note: Certain elements, such as a PowerPoint presentation may
only be accessible with the Internet Explorer; others may only be
viewable with Netscape. You should keep this in mind if your target
customers are more likely to use an alternative browser.
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Can you design a logo for me, copy my corporate logo or create a banner ad?
Yes, we can design a new logo, copy a corporate logo give your current logo a make-over, or create banner ads.
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What is the difference between web design and web maintenance?
Web design is the actual creation of the website. Options are previewed and
choices are made regarding themes, styles, colors, page layout,
navigation, graphics, fonts and content. We want to convey a look and
feel that will uniquely represent your particular business. Web
maintenance is the updating and changing of content on that site. The
web design contract is separate from the web maintenance or webmaster
services. For simple additions to existing e-mail just e-mail the new
account name and we will update at no charge. However, we do suggest a
maintenance agreement or training for your staff to accomplish these
tasks in house. Certain maintenance tasks will need to be scheduled and
performed on a regular basis in order to keep your content fresh,
maintain links, submissions to search engines, and to keep it
user-friendly. The amount of time spent on maintenance depends on the
type of web site (informational or e-commerce) and on your own specific
business needs.
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How many pages is the average site?
The
average site ranges between 7 - 20 pages, but can vary depending on the
nature of the business and/or the purpose of the site.
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What domain name should I choose?
This
depends on how you are going to use it. If you are going to be telling
people over the phone, choose one that is easy to say and spell out
loud. Above all, I would choose one that is memorable and not confusing.
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Can you register my domain name for me?
Yes, we would.
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What is the difference between a "static" and a "dynamic" site?
A
static site is one that is written in HTML only. Each page is a
separate document and there is no database that it draws on. What this
means functionally is that the only way to edit the site is to go into
each page and edit the HTML - so you'd either have to do it yourself
using a webpage editor like FrontPage or pay me to go in and edit the
site each time you wanted something changed. A dynamic site is written
using more complex code and can do a lot more. For instance, I can make
an area where you can log in and change various parts of the site, such
as adding information or products. This is because each page is
constructed based on the information in a database, and the information
in that database can be changed via another interface. Dynamic sites
can reduce ongoing maintenance costs if you don't want to change things
yourself with a webpage editor or with the HTML. They usually cost more
to develop, as they require more complex coding and a content
management utility needs to be developed to help you manage your
website information. Another benefit of dynamic sites is that they
allow you to change only the content of the site and not the design, so
you will not be able to accidentally break the visual style of the
site. They have other benefits when sites start to get very large, as
they make data management much more efficient and your site more
expandable. Many clients do a combination, having some dynamic areas
such as a product catalog where they have to change information or
pictures regularly, and leave other pages such as contact information
as static pages.
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What is the client's involvement in the design process?
We
thoroughly discuss the project at hand with our client from the
beginning. We encourage the client to bring in any samples, color
combinations/swatches, and ideas they may have. During the design
process, the client is asked to approve certain milestones before work
continues. At the conclusion of a project, the client may request the
artwork in various formats.
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What do I have to do to get my own website?
Getting
your own website is easier than you might think. You tell us what you
want, you provide us with your pictures, texts, and logos, and we do
all the work necessary to create your website and to post it on the
Internet.
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How frequently do I need to update my website?
It
depends on what you're doing with your website, but we definitely
recommend you a plan for this. Content is critical for optimization and
"fresh" or new content is an important factor for ranking. If you have
a small business brochure website you might probably want to update
twice a year some pages on your website, you might also have a page to
display the latest news on your website and you can add a couple of
notes once a month or every two months if you want. For e-commerce or
database websites you might update or add content more frequently,
those kind of websites are build to have those changes as need it. In
any case if you're doing optimization, you might want to talk with our
optimization people about the importance of getting new information on
your website and what will be the best way to do it without having
problems with the code and content to optimize your website.
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How does your logo design process work?
We
first discuss the client's needs, target market, and uses for this
logo. We then ask for samples of existing logos that the client likes
or dislikes to get an idea of their taste. Sometimes the client already
has a design concept in mind. Other times, they have no idea what they
want. Either way, our designers make sure they've collected enough
information before they begin work. Our logo design service is very
flexible. If you'd like to see only a few concepts or if you need many,
our service can be priced according to your needs.
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Why does it matter how it looks as long as it works?
When
you recieve a visitor to your site, they will instantly percieve the
quality of your services or products. The first impression a customer
or potential customer gets depends on the appearance of your website. A
visitor will be interested and explore your site if it is appealing and
easy to navigate. You are marketing yourself and your business to the
world over the Internet and it is important to show your best.
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I don't think a website will do anything for me, am I right?
No,
many people overlook the various products, services, or business
processes they can include on a website. Any communication or
interactions that happen within your business can be made easier and
more effecient by the web. Your business will save money and time while
appealing to a much greater audience, the world.
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I have heard that my website can be a place to help my employees do their jobs, is this true?
While
most businesses view the Internet as an opportunity to expand their
sales through traditional e-commerce, few people are aware of the
opportunities of increasing efficiency and reducing expenses. Placing
business processes, especially those done daily, on the internet is
possible for all types of businesses.
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Do I need to use a website design company that is local to me?
No
you don't! Everything can be done over the internet or the telephone.
We design websites for companies worldwide and rarely meet our clients,
some of whom have been clients of ours for years. Our door is always
open to anyone who would like to speak to us face to face but we rarely
visit anyone unless they live in our locality, this helps to keep our website design prices low!
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Can I see the design while my website is under development?
Yes!
Once the design for the main page has been completed it will be
uploaded to our server for your approval. After approval the rest of
website will be developed.
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Can I make changes to the website design or text content once it has been started?
Yes! The main page will be uploaded for your approval. If you want changes made to the design we can do it then.
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What screen resolution will you design my website for?
Whatever
screen resolution you would like. Most people have their screen
resolutions set at 1024x768 so that's the resolution we would usually
design a website for.
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I would like to use your website design service, what do I do now?
We can be contacted about our website design services from the "contact us" or "Email" links in the top bar, or better still give us a call now using the our phone numbers.
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What kind of graphic design services do you provide?
Our graphic design services are varied and comprehensive. We provide logo design, brochure design, illustrations,
graphics for web sites, direct mail design, marketing, stationery –
including business card, letterhead, envelope, mailing label, and
presentation folder design, and any other printing your business may
require. Give us a call to see what we can do for you.
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Will I need any special software to run my website?
Just
a web browser! If you sell things in a shop, it would help to have a
digital camera and some sort of image-editing program to resize and
improve product photos.
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How do I check on the progress of my job during the design process?
The
client is kept abreast of the progress of their job through our
approval process. We present the project to the client at certain
stages, or milestones, and wait for approval before we continue work.
We find that this process keeps the client involved and prevents any
breakdowns in communication. In between these milestones, the client is
free to call in to get an update.
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What is Search Engine Optimization?
Ans. Search engine optimization
is the process of choosing targeted keyword phrases related to a site,
and ensuring that the site places well when those keyword phrases are
part of a Web search.
How are you able to express my style on my site?
Before we get started on your site we send you a huge email with a lot
of design questions for you to answer. Once we feel like we have a good
idea of what you're looking for, we design a site idea for you. From
here, you can request changes to the design, or we can scrap it and
start over. As long as you're clear on what you want, you won't end up
stuck with a site you don't like if you work with us! How can I update
my website?
You have a few options here, depending on how we set your site up.
- Our ecommerce programs are designed so you can update your entire
site from the web-based admin tool. From adding and editing products to
adding and editing your information pages (such as your about page,
your ordering info page, etc.). If we set you up with a shopping cart
program, you will be able to make all of your updates yourself quite
easily.
- If you aren't running a shop, but want a site that you can update
yourself through a web-based admin, we can set your site up using a
Content Management System. We will create a template, and you will be
able to add, edit, and delete pages from your site through a tool.
- If you just want to be able to update a part of your site, we can
stick a blog into the page that you will be able to update yourself
through Blogger, LiveJournal, WordPress, Moveable Type, or your
blogging software of choice. This way you can update the news without
ever touching the HTML code.
- If we just do a simple site for you, without any content management
software, the basic HTML used to write text on your site is really
simple. So if your updates will consist almost entirely of text changes
or additions, we can give you a tutorial for how to do this yourself.
We can also code the site to make the areas you can change as clearly
marked as possible. The time spent in teaching you how to update your
site is free, unless it gets excessive.
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